Source: https://hbr.org/2025/04/how-people-are-really-using-gen-ai-in-2025?ab=HP-hero-for-you-1
A review of how people are using AI in 2025 suggests that the dominant areas are personal and professional support. Results were obtained by mining web sources such as Quora and Reddit.
Note: I don't know enough about the approach undertaken to have a view on the reliability of results - is it possible that results are skewed by novelty (new uses are much more likely to be talked about than longer standing ones)?
The results indicated that four of the top ten use cases relate to personal and professional support, with two new entries compared to 2024 of life organisation and finding purpose.
Specific searches, editing text and enhanced learning, all present in 2024, all dropped out of the top ten.
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