Although AI can now [classify human emotion](https://www.lumenova.ai/ai-experiments/emotion-classification-task/), it bases its reactions on patterns, algorithms and probability, not on emotion.
[Opencast](https://opencastsoftware.com/insights/blog/2025/february/will-ai-ever-have-emotional-intelligence/?utm_source=chatgpt.com) (referencing (Purushothaman, 2021, Emotional Intelligence, p34)) lists five points involved in genuine emotional intelligence that go beyond the ability to recognise emotion:
1. Self-awareness: Recognising and understanding one’s own emotions.
2. Self-regulation: The ability to manage and control one’s emotions.
3. Self-motivation: Motivating oneself for any task or job, enjoying the learning process, and performing consistently.
4. Empathy: Understanding others’ emotions and dealing with people according to their reactions.
5. Social skills: Building good interpersonal relationships and maintaining them.
It concludes that current AI may be able to approximate empathy and social skills (via visual/emotional recognition and sentiment analysis), but it does not possess self-awareness, self-regulation or real motivation. At best it can imitate aspects of human intelligence, but lacks consciousness, biology, memory and real feelings. Furthermore, it risks introducing biases and raises ethical concerns about surveillance and privacy.
Sources:
https://www.lumenova.ai/ai-experiments/emotion-classification-task/
https://opencastsoftware.com/insights/blog/2025/february/will-ai-ever-have-emotional-intelligence/?utm_source=chatgpt.com