๐ฑ Adopting Delivery-Focussed Language
1. Talk in terms of progress + outcomes
Instead of:
โIโve been looking into thatโฆโ
Say:
โIโve completed the initial review, and Iโm moving into drafting โ aiming to share by Thursday.โ
2. Use dates, not โsoonsโ
Instead of:
โIโll send something over shortlyโฆโ
Say:
โIโll send you a draft by end of day tomorrow.โ
Even if itโs rough, that clarity builds confidence.
3. Name the next step, even if itโs small
Instead of:
โStill working on it.โ
Say:
โIโve done A and B. Next up is C โ Iโll do that first thing tomorrow.โ
4. Preempt delays with ownership
Instead of:
โItโs been a bit delayedโฆโ
Say:
โItโs taking longer than planned โ Iโve adjusted the timeline and flagged blockers. Hereโs how Iโm moving it forward.โ
5. Use active verbs
Use language like:
- โIโve draftedโฆโ
- โIโve handed offโฆโ
- โIโve scheduledโฆโ
- โIโve sentโฆโ
- โIโm reviewing now, next step isโฆโ
6. Summarise with clarity
End with a roundup like:
โSo to summarise: weโre here, Iโm doing this next, and youโll hear from me by X.โ
This kind of structured delivery language changes how people perceive your impact.